Technology & Operations Professional
DRIVING EFFICIENCY | SCALING SOLUTIONS | DELIVERING RESULTSTechnology & Operations Professional
Embedded Files
Hi, I'm Jay, a Creative Tech Geek in Los Angeles.
Hi, I'm Jay, a Creative Tech Geek in Los Angeles.
Here are a few things to know about me:
Born in Houston, I'll always be a Southerner at heart. I get my drive from my Grandad—a WWII reconnaissance pilot whose photos of Omaha Beach were vital to the war effort. My sense of humor and commitment to family are probably best expressed by my tattoo—which has its own mom tattoo. And I believe in bringing your whole self to the table—passion, humor, and a firm conviction that every occasion deserves its own pair of slippers.
I am a technology and operations professional with over 15 years of experience. I specialize in developing targeted solutions that improve efficiency and scale for companies like Warner Music Group. I lead end-to-end projects to design and implement data-driven systems, automate complex workflows, and manage cross-functional initiatives. My core expertise lies in bridging the gap between technical requirements and operational needs, using data and process improvement to deliver clear, measurable results.
I am a technology and operations professional with over 15 years of experience. I specialize in developing targeted solutions that improve efficiency and scale for companies like Warner Music Group. I lead end-to-end projects to design and implement data-driven systems, automate complex workflows, and manage cross-functional initiatives. My core expertise lies in bridging the gap between technical requirements and operational needs, using data and process improvement to deliver clear, measurable results.
CORE VALUES
Meaning: Authenticity · Integrity · Self-developmentParticipation: Community · Support · InterdependenceSecurity: Honesty · Accountability · FairnessUnderstanding: Empathy · ConsiderationCORE VALUES
CORE COMPETENCIES
Strategic & Analytical: Program Management · Strategic Planning · Systems Thinking · GRC (Governance, Risk, & Compliance) · Data Infrastructure · Information Architecture · Technical & Operational AuditsLeadership & Interpersonal: Change Management · Stakeholder Management · Team Building & Training · Public Speaking · Cross-functional Collaboration · Communication & Conflict Resolution · DEIB (Diversity, Equity, Inclusion, & Belonging) · Curiosity · Emotional IQOperational & Process Management: Operations Management · Bias to Action · Trust & Safety · Solution Design & Implementation · Digital Asset Management · Digital Asset Management (DAM) · Quality AssuranceCORE COMPETENCIES
TECHNICAL SKILLS
Data & Analytics: Tableau · Power BI · Snowflake · ExcelMethodologies: Agile · WaterfallPM & Ticketing Platforms: JIRA · Asana · Confluence · Smartsheet · Monday.com · Trello · AirTable · ServiceNow · ZendeskLanguages & Markup: SQL · Google Apps Script · JavaScript · HTML · CSS · DDEX XMLPlatforms & Protocols: AWS · API Integration · S/FTP · Command LineProductivity & Cloud Ecosystems: Microsoft 365 · Google Workspace · Slack · Box · Dropbox · iWork · Adobe AcrobatIndustry Dashboards: YouTube Studio · Spotify for Artists · Apple Music for ArtistsCreative & Production: Logic Pro · ProTools · Adobe Photoshop · iMovie · Google VidsTECHNICAL SKILLS
COMMUNITY LEADERSHIP
Click here to view a detailed list of volunteer work and community engagements.COMMUNITY LEADERSHIP
CREDENTIALS
Google (Coursera): Project Management Professional Certificate (2025) (view)University California, Davis (Coursera): SQL for Data Science Professional Certificate (2025) (view)Google Digital Academy (Skillshop): YouTube Music Assessment and Certification (2024) (view) · YouTube Music Rights Management Certification (2025) (view)The Conservatory of Recording Arts and Sciences: Master Recording Program II Certificate (2010) (view)Texas A&M University: Bachelor of Science, Economics (2009)CREDENTIALS
TRAININGS
Click here to view a detailed list of completed trainings.TRAININGS
Every project tells a story. It starts with a challenge, a question, or a creative spark. My role is to help write the triumphant final chapter for each of them by bridging the gap between creative vision and technical execution.
Every project tells a story. It starts with a challenge, a question, or a creative spark. My role is to help write the triumphant final chapter for each of them by bridging the gap between creative vision and technical execution.
Here are some of the stories I've helped tell so far.
PW: decemberprojectsite01AHere are some of the stories I've helped tell so far.
Building stronger, more equitable communities is at the heart of my work. I apply my professional experience in operations and leadership to my passion for community engagement, leading and supporting initiatives focused on raising critical funds and awareness for a diverse range of underrepresented and underserved communities.
Building stronger, more equitable communities is at the heart of my work. I apply my professional experience in operations and leadership to my passion for community engagement, leading and supporting initiatives focused on raising critical funds and awareness for a diverse range of underrepresented and underserved communities.
Below are a few of the projects I'm most proud of.
Below are a few of the projects I'm most proud of.
Page updated
Google Sites
Report abuse